What’s Driving Growth Right Now

BETTER QUESTIONS. SHARPER THINKING. BIGGER GROWTH OPPORTUNITIES.

Most marketing commentary explains what happened. We're more interested in what brands should do next.

From changing consumer behavior and competitive pressures to brand strategy, creative effectiveness and sales performance, we examine the forces shaping business growth.

Sometimes we challenge conventional thinking. Sometimes we question the numbers. Always, we look for opportunities marketers can act on.

Because great insights should lead to better decisions — and better business results.

The Quiet Bank Switch: How Retail Banks Lose Share of Wallet Before They Lose the Customer

Customers rarely leave a bank all at once. They quietly move money, attention and trust elsewhere. The Quiet Bank Switch explores how retail banks lose share of wallet— and how relevance, useful advice and better experiences can win it back.

Read More